Privacy Policy

Last updated: 29 November 2025

Rivaayat (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our brand, website, and services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Phone number
• Email address
• Shipping and billing address
• Payment details (processed securely via third-party gateways)

B. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and usage data

C. Order & Transaction Data

• Items purchased
• Order history
• Delivery preferences

2. How We Use Your Information

We use the collected data to:

• Process and deliver your orders
• Manage payments and refunds
• Communicate order updates
• Improve our products and customer experience
• Provide customer support
• Send promotional offers, discounts, and updates (optional)
• Maintain website security and prevent fraud

3. How We Share Your Information

We do not sell or trade your personal information. We may share data only with trusted partners who follow strict confidentiality and security practices:

• Delivery partners for shipping your orders
• Payment gateways for secure transactions
• IT or technical service providers maintaining our website or app
• Legal authorities when required by law

4. Data Security

We use industry-standard safeguards to protect your data, including encrypted payment processing, secure server storage, restricted internal access, and regular security audits. However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

Contact us anytime to exercise these rights.

6. Cookies Policy

Our website uses cookies to improve browsing experience, website speed, and personalized product recommendations. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

We do not knowingly collect data from individuals under the age of 13. If you believe a child has provided information, please notify us for immediate deletion.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

Rivaayat – Regal Roots, Modern Comforts
Email: rivaayatbiz@gmail.com
Phone: +918097787110